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Freight Forwarding & Customs Agents in the UK - Market Research Report (2014-2029)

Adriana De Azevedo Adriana De Azevedo London, United Kingdom Last Updated: October 2024 SIC H52.290

Revenue

£29.8bn

2024-25

£29.8bn

Past 5-Year Growth

Profit

£X.Xbn

Employees

57,784

Businesses

6,654

Wages

£X.Xbn

Freight Forwarding & Customs Agents in the UK industry analysis

Over the five years through 2024-25, freight forwarding and customs agents’ revenue is forecast to climb at a compound annual rate of 6%. The COVID-19 outbreak drove a dip in revenue in 2020-21, with disruptions in global trade and the compulsory closures of key markets putting a dent in demand.  While the pandemic and Brexit initially caused significant disruptions, they also created new revenue opportunities. For example, there’s been a notable increase in pharmaceutical distribution and a heightened demand for customs brokers due to the complexities of post-Brexit trade regulations. These new streams of demand have since supported the revenue growth.

Trends and Insights

  • Global supply chain disruptions ramp up operating costs. Freight forwarders are grappling with increased operating costs due to the Russia-Ukraine conflict driving up commodity prices. Additional geopolitical issues have also disrupted supply chains, hampering trade operations.
  • Intermodal freight forwarding gains traction. This is due to its ability to reach remote destinations and the rise in international supply chains, making it a preferred choice for many companies.
  • London's strategic location boosts freight forwarding business. Being the heart of the UK's business and financial sectors, London offers easy access to potential customers and often attracts freight forwarding and customs agents’ headquarters.
  • Freight forwarding and customs agents battle fiercely for custom. Companies vie for dominance based on price, service quality, technological capabilities and global network capacity, with larger businesses leveraging economies of scale to gain a competitive advantage.

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  • Market estimates from 2014-2029
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has grown at a CAGR of 6.0 % over the past five years, to reach an estimated £29.8bn in 2024.

Trends and Insights

Changing trade regulations post-Brexit present growth opportunities

  • Following the end of the transition period, the new EU-UK trade deal introduced significant non-tariff barriers to trade, driving companies to seek out customs agents to help them navigate through new regulations.
  • Additional trends and insights available with purchase
Freight Forwarding & Customs Agents in the UK
Revenue (2014-2029)
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Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

The long-term implications of Brexit on trade remain clouded

  • Following Brexit, non-tariff barriers to trade were implemented, making trading more complex and expensive.

Biggest companies in the Freight Forwarding & Customs Agents in the UK

Company
Market Share (%)
2025
Revenue (£m)
2025
Kuehne + Nagel Ltd
2,003.0
DHL Global Forwarding (UK) Ltd
809.2
EV Cargo Global Forwarding Ltd
616.6

To view the market share and analysis for all 5 top companies in this industry, view purchase options.

Products & Services Segmentation

Freight Forwarding & Customs Agents in the UK
Products & Services
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Industry revenue is measured across several distinct product and services lines, including Freight forwarding , Intermodal freight forwarding and Customs brokerage. Freight forwarding is the largest segment of the Freight Forwarding & Customs Agents in the UK.

Trends and Insights

Supply chain disruptions and income pressures hit demand for freight forwarding

  • Freight forwarding is a freight transport arrangement on a third party's behalf. Freight forwarders also arrange customs clearance of goods, maintain all documentation, oversee cargo packing and sometimes deal with the movement of dangerous goods.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

This industry provides support services to freight transport industries to help them overcome international trade logistics. These include freight forwarding services by various modes of transportation like rail, road, sea or air. The industry also facilitates goods consignments, customs and freight brokerage, stock consolidation and goods-handling operations.

What's included in this industry?

Freight forwardingIntermodal freight forwarding Customs brokerageStock consolidationGoods-handling Process consulting

Companies

Kuehne + Nagel LtdDHL Global Forwarding (UK) LtdEV Cargo Global Forwarding Ltd

Purchase this report to view all 5 major companies in this industry.

Related Terms

FREIGHT FORWARDINGCUSTOMS BROKERAGEINTERMODAL TRANSPORTFREEPORTSGULF CO-OPERATION COUNCIL

Industry Code

SIC 2007

SIC 52.29 - Freight Forwarding & Customs Agents in the UK

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Global supply chain disruptions ramp up operating costs. Freight forwarders are grappling with increased operating costs due to the Russia-Ukraine conflict driving up commodi...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Intermodal freight forwarding gains traction. This is due to its ability to reach remote destinations and the rise in international supply chains, making it a preferred choic...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

London's strategic location boosts freight forwarding business. Being the heart of the UK's business and financial sectors, London offers easy access to potential customers a...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each region in 2024
  • Number and share of revenue each region accounts for in 2024
  • Number and share of wages each region accounts for in 2024
  • Number and share of employees in each region in 2024

Detailed analysis

  • Geographic spread of the industry across Europe, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Freight forwarding and customs agents battle fiercely for custom. Companies vie for dominance based on price, service quality, technological capabilities and global network c...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Kuehne + Nagel Ltd leads the industry with its expansive global presence. The company's robust supply chain network, diverse service offerings and commitment to carbon neutra...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of Kuehne + Nagel Ltd's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of DHL Global Forwarding (UK) Ltd's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of EV Cargo Global Forwarding Ltd's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of revenue, market share and profit margin trend for 2 additional companies

Detailed analysis

  • Description and key data for Kuehne + Nagel Ltd, and factors influencing its performance in the industry
  • Description and key data for DHL Global Forwarding (UK) Ltd, and factors influencing its performance in the industry
  • Description and key data for EV Cargo Global Forwarding Ltd, and factors influencing its performance in the industry
  • Description, key data and performance trends for 2 additional companies

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Companies need to abide by the CDG 2009. This regulation ensures safety by preventing the transportation of dangerous goods, requiring constant vigilance from freight forward...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Economic uncertainty put profit under pressure. Persistent inflation and supply chain disruptions eat into customers’ budgets, forcing freight forwarding and customs agents t...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Liquidity Ratios (2018-2022)
  • Coverage Ratios (2018-2022)
  • Leverage Ratios  (2018-2022)
  • Operating Ratios (2018-2022)
  • Assets (2018-2022)
  • Liabilities (2018-2022)
  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Freight Forwarding & Customs Agents in the UK industry in United Kingdom in 2024?

The market size of the Freight Forwarding & Customs Agents in the UK industry in United Kingdom is £29.8bn in 2024.

How many businesses are there in the Freight Forwarding & Customs Agents in the UK industry in 2024?

There are 6,654 businesses in the Freight Forwarding & Customs Agents in the UK industry in United Kingdom, which has grown at a CAGR of 1.4 % between 2019 and 2024.

Has the Freight Forwarding & Customs Agents in the UK industry in United Kingdom grown or declined over the past 5 years?

The market size of the Freight Forwarding & Customs Agents in the UK industry in United Kingdom has been growing at a CAGR of 6.0 % between 2019 and 2024.

What is the forecast growth of the Freight Forwarding & Customs Agents in the UK industry in United Kingdom over the next 5 years?

Over the next five years, the Freight Forwarding & Customs Agents in the UK industry in United Kingdom is expected to grow.

What are the biggest companies in the Freight Forwarding & Customs Agents in the UK market in United Kingdom?

The biggest companies operating in the Freight Forwarding & Customs Agents market in United Kingdom are Kuehne + Nagel Ltd, DHL Global Forwarding (UK) Ltd and EV Cargo Global Forwarding Ltd

What does the Freight Forwarding & Customs Agents in the UK in United Kingdom include?

Freight forwarding and Intermodal freight forwarding are part of the Freight Forwarding & Customs Agents in the UK industry.

Which companies have the highest market share in the Freight Forwarding & Customs Agents in the UK in United Kingdom?

The company holding the most market share in United Kingdom is Kuehne + Nagel Ltd.

How competitive is the Freight Forwarding & Customs Agents in the UK industry in United Kingdom?

The level of competition is high and increasing in the Freight Forwarding & Customs Agents in the UK industry in United Kingdom.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • Third-Party Logistics in the UK

Complementors

  • Freight Rail Transport in the UK
  • Freight Road Transport in the UK
  • Sea & Coastal Freight Water Transport in the UK
  • Freight Air Transport in the UK

International industries

  • Freight Forwarding Brokerages & Agencies in the US
  • Freight Packing & Logistics Services in the US
  • Third-Party Logistics in the US
  • Freight Forwarding Brokerages & Agencies in Canada
  • Freight Packing & Logistics Services in Canada

View all industries in United Kingdom

Methodology

How are Alfabank-Adres reports created?

Alfabank-Adres has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for Alfabank-Adres readers. Finally, each report is reviewed by one of Alfabank-Adres’s editors, who provide quality assurance to ensure accuracy and readability.

Alfabank-Adres relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do Alfabank-Adres analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the UK include:

  • Office for National Statistics
  • Office for Budget Responsibility
  • Bank of England

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, Alfabank-Adres’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does Alfabank-Adres forecast its data?

Alfabank-Adres’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

Alfabank-Adres prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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