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Data Processing & Hosting Services in the US - Market Research Report (2014-2029)

William Curtis William Curtis New York, United States Last Updated: November 2024 NAICS 51821

Revenue

$291.4bn

2024

$291.4bn

Past 5-Year Growth

Profit

$XX.Xbn

Employees

704k

Businesses

55,702

Wages

$XX.Xbn

Data Processing & Hosting Services in the US industry analysis

The US data processing and hosting services industry is navigating a dynamic environment marked by rising demands and revolutionary trends. As digitalization accelerates, data centers have evolved from simple infrastructure to essential strategic assets. These hubs now power services ranging from cloud computing to advanced data analytics. In 2024, the data processing and hosting service market, includes giants like Amazon Web Services (AWS), Microsoft Azure and Google Cloud Platform (GCP). Industry revenue currently sits at $343.1 billion, following a strong compound annual growth rate (CAGR) of 8.9% since 2019. Alongside these behemoths, smaller specialized providers cater to sectors like healthcare, financial services and government agencies with precision-placed data storage solutions.

Trends and Insights

  • Outsourcing has fueled revenue growth in data management and hosting services. Companies, particularly those lacking internal IT capacity, increasingly rely on external providers to efficiently handle data storage, security, and analytics.
  • Web hosting services are the fastest-growing product segment in the industry. Its revenue share has nearly doubled over the past ten years.
  • Companies in this industry are located near their major clients or users, particularly those focused on edge computing. Major clients, such as telecommunication companies, are often located in major US cities or even abroad.
  • Competition is based mainly on price, uptime reliability and total capacity. However, many services in the industry have a relatively low differentiation ceiling.

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  • Market estimates from 2014-2029
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has grown at a CAGR of 5.4 % over the past five years, to reach an estimated $291.4bn in 2024.

Trends and Insights

Companies are willing to outsource their data management

  • Since most businesses in the US economy lack the internal capacity and investment needed to handle IT needs efficiently, businesses have increasingly outsourced services to providers, leading to industry revenue growth.
  • Additional trends and insights available with purchase
Data Processing & Hosting Services in the US
Revenue (2014-2029)
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Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

Companies will invest heavily in data center infrastructure

  • Expanded data center infrastructure will be needed to enhance capacity, speeds and reliability and respond to the rapid increase in data generated by devices, social media, and additional platforms.

Biggest companies in the Data Processing & Hosting Services in the US

Company
Market Share (%)
2024
Revenue ($m)
2024
Profit ($m)
2024
Profit Margin (%)
2024
Amazon.Com, Inc.
62,032.3
6,058.4
9.8
Salesforce.Com, Inc.
32,417.0
9,887.8
30.5
International Business Machines Corporation
19,397.0
1,910.8
9.9

To view the market share and analysis for all 9 top companies in this industry, view purchase options.

Products & Services Segmentation

Data Processing & Hosting Services in the US
Products & Services
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Industry revenue is measured across several distinct product and services lines, including Business process management , Data storage and management services and Application service provisioning. Business process management is the largest segment of the Data Processing & Hosting Services in the US.

Trends and Insights

BPM services must ride on economic cycles

  • Business process management (BPM) services focus on modeling, automation, optimization and control of business activity flows. The goal of BPM is to align business functions with customer needs and help companies monitor and allocate resources properly. If utilized properly, BPM services can reduce costs, contribute to revenue growth and help achieve the highest compliance standards.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

This industry provides data processing or hosting services. Data processing services provide specialized reports from information supplied by clients. Hosting services can include web and application hosting. Services range from automated data entry to data processing.

What's included in this industry?

Application hosting Application service provider servicesData entry servicesData processing computer servicesData processingDatabase managementWeb hosting

Companies

Amazon.Com, Inc.Salesforce.Com, Inc.International Business Machines Corporation

Purchase this report to view all 9 major companies in this industry.

Related Terms

DATA WAREHOUSINGINFORMATION TECHNOLOGY (IT)SOFTWARE AS A SERVICE (SAAS)APPLICATION SERVICE PROVIDER (ASP)CLOUD COMPUTINGOUTSOURCING

Industry Code

NAICS 2017

NAICS 51821 - Data Processing & Hosting Services in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Outsourcing has fueled revenue growth in data management and hosting services. Companies, particularly those lacking internal IT capacity, increasingly rely on external provi...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Web hosting services are the fastest-growing product segment in the industry. Its revenue share has nearly doubled over the past ten years.

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Companies in this industry are located near their major clients or users, particularly those focused on edge computing. Major clients, such as telecommunication companies, ar...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each state in 2024
  • Number and share of revenue each state accounts for in 2024
  • Number and share of wages each state accounts for in 2024
  • Number and share of employees in each state in 2024

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Competition is based mainly on price, uptime reliability and total capacity. However, many services in the industry have a relatively low differentiation ceiling.

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Industry concentration has declined over the past 20 years. Smaller and more innovative companies have continued to enter the industry, which indicates that the industry is i...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of Amazon.Com, Inc.'s performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Salesforce.Com, Inc.'s performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of International Business Machines Corporation's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of revenue, market share and profit margin trend for 6 additional companies

Detailed analysis

  • Description and key data for Amazon.Com, Inc., and factors influencing its performance in the industry
  • Description and key data for Salesforce.Com, Inc., and factors influencing its performance in the industry
  • Description and key data for International Business Machines Corporation, and factors influencing its performance in the industry
  • Description, key data and performance trends for 6 additional companies

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Regulations mostly focus on protecting consumer data and giving consumers more control over the information they share. These regulations apply most often to providers using ...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Like other technology sectors, data center designers and maintainers earn quite high wages as a skill shortage continues. In 2024, the average annual compensation will be bet...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2017-2022)
  • Industry Tax Structure (2017-2022)
  • Income Statement (2017-2022)
  • Balance Sheet (2017-2022)
  • Liquidity Ratios (2017-2022)
  • Coverage Ratios (2017-2022)
  • Leverage Ratios  (2017-2022)
  • Operating Ratios (2017-2022)
  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Data Processing & Hosting Services in the US industry in United States in 2024?

The market size of the Data Processing & Hosting Services in the US industry in United States is $291.4bn in 2024.

How many businesses are there in the Data Processing & Hosting Services in the US industry in 2024?

There are 55,702 businesses in the Data Processing & Hosting Services in the US industry in United States, which has grown at a CAGR of 0.8 % between 2019 and 2024.

Has the Data Processing & Hosting Services in the US industry in United States grown or declined over the past 5 years?

The market size of the Data Processing & Hosting Services in the US industry in United States has been growing at a CAGR of 5.4 % between 2019 and 2024.

What is the forecast growth of the Data Processing & Hosting Services in the US industry in United States over the next 5 years?

Over the next five years, the Data Processing & Hosting Services in the US industry in United States is expected to grow.

What are the biggest companies in the Data Processing & Hosting Services in the US market in United States?

The biggest companies operating in the Data Processing & Hosting Services market in United States are Amazon.Com, Inc., Salesforce.Com, Inc. and International Business Machines Corporation

What does the Data Processing & Hosting Services in the US in United States include?

Application hosting and Application service provider services are part of the Data Processing & Hosting Services in the US industry.

Which companies have the highest market share in the Data Processing & Hosting Services in the US in United States?

The company holding the most market share in United States is Amazon.Com, Inc..

How competitive is the Data Processing & Hosting Services in the US industry in United States?

The level of competition is high and increasing in the Data Processing & Hosting Services in the US industry in United States.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • There are no industries to display.

Complementors

  • Credit Card Processing & Money Transferring in the US
  • Payroll & Bookkeeping Services in the US
  • Accounting Services in the US
  • Tax Preparation Services in the US
  • IT Consulting in the US

International industries

  • Data Processing & Hosting Services in Canada
  • Cloud Storage Services in Australia
  • Cloud Hosting and Data Processing Services in Australia
  • Data Processing and Web Hosting Services in New Zealand
  • Data Processing & Hosting Services in the UK

View all industries in United States

Methodology

How are Alfabank-Adres reports created?

Alfabank-Adres has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for Alfabank-Adres readers. Finally, each report is reviewed by one of Alfabank-Adres’s editors, who provide quality assurance to ensure accuracy and readability.

Alfabank-Adres relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do Alfabank-Adres analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, Alfabank-Adres’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does Alfabank-Adres forecast its data?

Alfabank-Adres’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

Alfabank-Adres prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.